CE-100005-6Cannot Read Disc
The PS5 cannot read the inserted disc. This affects both game discs and Blu-ray movies.
What Causes This Error?
This error indicates the PS5's disc drive cannot read the disc. Causes include: dirty or scratched disc, dirty disc drive lens, disc drive hardware failure, or incompatible disc region.
How to Fix It
- Clean the disc:
- Use a soft, lint-free cloth
- Wipe from center to edge, not in circles
- Try a different disc to test the drive
- Check if the disc is the correct region
- Clean the disc drive lens (carefully):
- Use a lens cleaning disc
- Rebuild database from Safe Mode
- If multiple discs fail, the drive may need repair
Pro Tips
- PS5 is region-free for games but not Blu-ray movies
- Store discs in cases to prevent scratches
- Don't insert discs while the console is in Rest Mode
When Does This Error Appear?
This error appears when inserting a disc, launching a disc-based game, or when the disc drive fails to read media.
Additional Troubleshooting
- Try rebuilding the database from Safe Mode
- Check for system software updates
- Ensure your console has proper ventilation
- Contact PlayStation Support if the issue persists
Related Errors
Frequently Asked Questions
Why can't my PS5 read discs (CE-100005-6)?
CE-100005-6 means the PS5's disc drive cannot read the inserted disc. Causes include a dirty or scratched disc, dust on the drive lens, hardware failure, or trying to play a disc from an incompatible region (for Blu-ray movies).
How do I clean my PS5 disc drive?
Use a lens cleaning disc designed for Blu-ray players. Insert it and let it run its cleaning cycle. For the disc itself, wipe gently from the center outward (not in circles) using a soft, lint-free cloth.
Is PS5 region-free for games?
Yes, PS5 is region-free for games, so any game disc from any region will work. However, Blu-ray movies are region-locked, so CE-100005-6 may appear if you try to play a movie from a different region.