Home/Errors/CE-107520-5
Major Error
CE-107520-5

Cannot Start Game or App

The PS5 cannot start the selected game or application.

What Causes This Error?

This error occurs when game data is corrupted or there's a license verification issue. It can also happen with disc games if the disc is damaged.

How to Fix It

  1. For disc games:
    • Clean the disc with a soft cloth
    • Check for scratches or damage
  2. Delete and reinstall the game
  3. Restore licenses:
    • Settings > Users and Accounts > Other > Restore Licenses
  4. Sign out and back into PSN
  5. Try a different user account
  6. Rebuild database from Safe Mode

Pro Tips

  • Digital games require PSN connection to verify
  • Keep your discs clean and scratch-free
  • Check if the game requires an update before playing

When Does This Error Appear?

This error typically appears when launching a game from the home screen, especially after a failed download or corrupted installation.

Additional Troubleshooting

  • Try rebuilding the database from Safe Mode
  • Check for system software updates
  • Ensure your console has proper ventilation
  • Contact PlayStation Support if the issue persists

Frequently Asked Questions

Why won't my PS5 game start (CE-107520-5)?

CE-107520-5 appears when the PS5 cannot launch a game due to corrupted game data, license verification failure, or a damaged disc. Digital games may also fail if there's a PSN connection issue.

How do I restore licenses on PS5?

Go to Settings > Users and Accounts > Other > Restore Licenses. This re-verifies your digital game purchases and can fix CE-107520-5 for games you own but cannot start.

Should I reinstall the game for CE-107520-5?

Yes, deleting and reinstalling the game often fixes CE-107520-5. For disc games, also clean the disc thoroughly. Your save data is stored separately and won't be deleted when you remove the game.