CE-107857-8PS5 System Software Error
A system software error has occurred on your PS5. This may require a system update or repair.
What Causes This Error?
This error indicates a problem with the PS5's system software. It can occur after a failed update, power outage during operation, or corrupted system files.
How to Fix It
- Restart your PS5
- Check for system software updates:
- Settings > System > System Software > System Software Update
- Boot into Safe Mode:
- Turn off PS5 completely
- Hold power button until second beep (about 7 seconds)
- Connect controller via USB
- Try these Safe Mode options in order:
- Rebuild Database
- Update System Software
- Reset PS5 (keeps data)
- Reset PS5 (deletes everything) - last resort
Pro Tips
- Never turn off PS5 during updates
- Use a UPS to prevent power-related issues
- Back up save data to cloud or USB regularly
When Does This Error Appear?
This error typically appears after a failed system update, unexpected shutdown, or when system files become corrupted.
Additional Troubleshooting
- Try rebuilding the database from Safe Mode
- Check for system software updates
- Ensure your console has proper ventilation
- Contact PlayStation Support if the issue persists
Related Errors
Frequently Asked Questions
What causes PS5 system software error CE-107857-8?
CE-107857-8 indicates a problem with your PS5's system software. It typically occurs after a failed system update, unexpected power loss during operation, or when system files become corrupted.
How do I boot PS5 into Safe Mode?
Turn off your PS5 completely, then hold the power button until you hear a second beep (about 7 seconds). Connect your controller via USB cable and press the PS button. From here you can rebuild database or reset the system.
Will resetting PS5 fix CE-107857-8?
Often yes. Try 'Reset PS5' (keeps data) first from Safe Mode. If that fails, 'Reset PS5' (deletes everything) is more thorough but requires reinstalling games. Always back up saves to USB or cloud first.